GDPR

Resonate Testing Ltd is committed to protecting and respecting your privacy. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

This page outlines how we collect, use, store, and protect personal information obtained through our website, enquiries, and business activities.

Who We Are

Resonate Testing Ltd provides independent testing and certification services across sectors including battery technologies, aerospace, defence, space, energy, transport, and manufacturing.

Data Controller:
Resonate Testing Ltd
Greenbank Industrial Estate
Newry, Co. Down
Northern Ireland

Email: info@resonatetesting.com
Phone: +44 (0)28 3025 9120

Information We Collect

We may collect and process the following information:

Information You Provide

• Name
• Company name
• Job title
• Email address
• Telephone number
• Address information
• Enquiry details
• Project requirements
• Any information submitted through contact forms or email correspondence

Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on the website
• Referral sources
• Cookie and analytics data

How We Use Your Information

We use personal data for legitimate business purposes, including:

• Responding to enquiries and requests
• Providing quotations and testing services
• Managing customer relationships
• Delivering contracted services
• Processing orders and payments
• Improving our website and services
• Meeting legal and regulatory obligations
• Sending relevant business communications

We will only process your information where we have a lawful basis to do so.

Legal Basis for Processing

We rely on one or more of the following lawful bases:

Contract

Where processing is necessary to provide services requested by you or your organisation.

Legitimate Interests

To manage customer relationships, improve services, communicate with customers, and support our business operations.

Consent

Where you have specifically agreed to receive marketing communications or participate in certain activities.

Legal Obligation

Where we are required to process or retain information to comply with applicable laws and regulations.

Marketing Communications

We may occasionally send information relating to our services, capabilities, events, technical updates, or industry developments.

You may opt out of receiving marketing communications at any time by:

• Clicking the unsubscribe link in communications
• Contacting us directly
• Updating your communication preferences

Data Sharing

We do not sell personal data.

Information may be shared with:

• Service providers acting on our behalf
• Professional advisers
• Regulatory authorities where required by law
• Accreditation and certification bodies where necessary for service delivery

All third parties are required to maintain appropriate security measures and protect personal information.

Data Security

We take the security of personal data seriously and implement appropriate technical and organisational measures to safeguard information against:

• Unauthorised access
• Loss or theft
• Accidental disclosure
• Misuse or alteration

Access to personal data is restricted to authorised personnel who require the information to perform their duties.

Data Retention

Personal information will only be retained for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and contractual requirements.

Retention periods are reviewed regularly to ensure compliance with applicable legislation.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with a supervisory authority

Cookies

Our website may use cookies to improve functionality, analyse website performance, and enhance user experience.

You can control cookie settings through your browser preferences. More information can be found in our Cookie Policy.

Contact Us

If you have any questions regarding this Privacy Notice or how your personal information is processed, please contact:

Data Protection Contact
Resonate Testing Ltd
Email: info@resonatetesting.com
Telephone: +44 (0)28 3025 9120

Updates to This Notice

We may update this Privacy Notice periodically to reflect changes in legal requirements or our business activities. Any updates will be published on this page.

Last Updated: September 2026