We understand the importance of Trust & Security and have a number of protocols and standards. Some of these are outlined below.
Plus Certified
Cyber Essentials Plus certification provides independently verified assurance that robust cyber security controls are in place to help protect customer information, programme data and business systems. As part of Resonate’s wider commitment to quality, security and operational excellence, this certification demonstrates that key security measures have been independently assessed and validated.For customers operating in highly regulated, security-conscious or technically demanding sectors, Cyber Essentials Plus provides additional confidence that information is managed within a recognised cyber security framework. It supports supplier approval processes, strengthens stakeholder trust and helps demonstrate due diligence when handling sensitive project data.
| Customer Benefit | What it means |
|---|---|
| Independent Verification | Security controls are independently assessed rather than self-certified. |
| Data Protection | Measures are in place to help protect customer, project and business information. |
| Reduced Risk | Security-focused processes help minimise common cyber threats and vulnerabilities. |
| Supply Chain Confidence | Provides assurance during supplier qualification, tender and procurement activities. |
Cyber Essentials Plus complements Resonate’s ISO/IEC 17025 accreditation and ISO 9001 certified quality management system, helping customers work with confidence across testing, inspection and technical reporting programmes.
As a provider of independent testing, inspection and technical reporting services, Resonate recognises the value of industry collaboration and the role that organisations such as TIC Council play in promoting best practice across the global testing, inspection and certification (TIC) sector.While Resonate is not a member of TIC Council, we align our operations with recognised industry best practices and relevant guidance promoted within the TIC community where appropriate. This approach supports our commitment to quality, technical competence, integrity and impartiality across the services we deliver.
Our management systems, technical procedures and quality controls are continually reviewed to help ensure they reflect established industry expectations and support the generation of reliable, objective and traceable results. By maintaining robust governance, competent personnel, controlled processes and a culture of continuous improvement, we aim to provide customers with confidence in the evidence and technical insights we deliver.This commitment complements our broader quality and assurance framework, helping customers demonstrate due diligence, reduce risk and make informed engineering decisions throughout the product lifecycle.
Book a range of Environmental, Mechanical or Bespoke Tests. Use the contact form to share the requirement, test profile, drawings or specification for review.
At Resonate, our Client Charter reflects the standards we set for every customer engagement. We are committed to providing independent, evidence-based testing, inspection and technical reporting services delivered with professionalism, transparency and integrity.
Our customers trust us to generate reliable technical evidence that supports important engineering, qualification and compliance decisions. In return, we commit to delivering services that are responsive, technically robust and focused on helping customers achieve their objectives with confidence.
We take time to understand your requirements, project objectives and technical challenges. Clear communication and responsiveness help ensure testing programmes are aligned to your needs from the outset.
We provide accurate testing, inspection and reporting services using controlled processes, recognised methodologies and experienced technical teams. Our focus is on delivering dependable results and practical outcomes.
We welcome feedback and continually review our services, systems and customer experience. Continuous improvement helps us maintain high standards and strengthen long-term customer relationships.
Provide clear and honest communication throughout every project. Deliver services with professionalism, impartiality and technical integrity. Protect customer information through recognised quality and security practices. Provide transparent reporting and access to experienced engineers when guidance is needed. Respond constructively to feedback and resolve concerns promptly and fairly. Continually invest in our people, facilities and systems to enhance customer value. Our goal is simple: to be a trusted technical partner that helps organisations reduce risk, make informed decisions and bring products to market with confidence.
Whether you’re looking to contact us for the first time or have another testing requirement, we’d love to hear from you.
